Simple and Expedient Health Care Access
Streamlined Access to World-Class Clinicians and Specialists
Mount Sinai’s Access Services are designed to streamline care for your workforce and their families. Through a dedicated service line, your members or employees can quickly connect with our trained navigators who will assess health care needs and coordinate appointments with high-quality, in-network providers. This personalized support reduces delays in care, minimizes administrative burden, and helps your employees return to health—and work—sooner.
A Dedicated and Direct Point of Entry
Via a dedicated phone line, email, or web portal, your members or employees have a direct line to our specialized navigators who assess health care needs and promptly schedule appointments with high-quality, in-network providers.
A No-Cost Benefit That Delivers Real Value
This service is available at no cost to employers—with no fees, no contracts, and no barriers. It’s a simple, high-impact way to enhance your benefits offering and support employee well-being without adding an administrative burden. By streamlining access to timely, high-quality care for employees and their families, we help reduce time away from work and drive better health outcomes across your organization.
Timely Appointments at Convenient Locations
Employees and their families benefit from expedited scheduling—including same-day and next-day appointments—across Mount Sinai Health System’s seven hospitals, more than 400 ambulatory locations across New York City, Long Island, and Westchester, and virtually. With more than 9,000 providers, we can deliver convenience without compromising clinical excellence.
Specialty Care Integration
To further support your employees and their families, Mount Sinai offers five comprehensive health programs—each designed to deliver best-in-class clinical expertise and coordinated, end-to-end care for an exceptional patient experience:
- Cancer Care: Comprehensive support across the continuum—from screening and diagnosis to treatment and survivorship.
- Maternity Care: Personalized care that spans fertility services, prenatal visits, delivery, and pediatric follow-up.
- Musculoskeletal Care: Expert management of joint, bone, and muscle issues through prevention, rehabilitation, and surgical intervention.
- Weight Care: A multidisciplinary approach including dietitian-led counseling, GLP-1 medications, and bariatric surgery.
- Gender Care: Inclusive, affirming medical and surgical care for transgender and gender-diverse individuals, supported by dedicated specialists.
Swift navigation to top care providers in a leading academic medical center with one-on-one guidance from trained experts.
Nationally Recognized Care
Mount Sinai is an internationally top-ranked medical academic health system known for delivering cutting-edge, world-class care.
Lower Costs
Gain more control over health care costs with direct access and 15% lower pricing than NYC health system peers.
Hassle-free health care with a human touch.
It’s our goal to make health care simple so that your workers can focus on what is most important—to feel better, faster. You can trust their care, comfort, convenience, and support from call to cure with Access Services and the team of Navigators, physicians, specialists, and staff behind our front door. We’ll not only guide them to optimal health, but we’ll have your business covered with performance reporting and collaboration to achieve the goals you want to attain for your organization. Mount Sinai Solutions delivers the health care solutions you’ve been looking for.
Connect With Us
Tackle any challenge with a common goal in mind—to maximize value and minimize friction.
We’re ready to discuss your organization’s objectives and our capabilities.